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How do I use SAFES?

Click here to watch a 9-minute online training on how to use SAFES.

How do I get access to SAFES?

To enter SAFES, you need a username and password. If you've received a username and password, it will work for all of your online forms. You will have five chances to enter the correct username and password to access the system: after five unsuccessful attempts, the system will not allow any more attempts from your computer. At that point, contact our office for assistance.

How do I change my username?

  • Log in to SAFES.
  • Click the “User Maintenance” tab.
  • Under the “Update Username” section, type in the desired username.
  • Click “Update”. Do NOT press enter.
  • You will receive an e-mail confirming your change.
  • Sign out and log back in to SAFES using the new username.

How do I change my password?

  • Log in to SAFES.
  • Click the “User Maintenance” tab.
  • Under the “Update Password” section, enter your current password.
  • Enter your new password. Confirm by entering it a second time.
  • Click “Update”. Do NOT press enter.
  • You will receive an e-mail confirming your change.

Note: Passwords must be at least 8 characters and include one letter, one number, and one special character (any character on your keyboard that is not a letter or number).

How do I change my e-mail address?

  • Log in to SAFES.
  • Click the “User Maintenance” tab.
  • Under the “Update E-mail Address” section, enter the new e-mail address.
  • Click “Update”. Do NOT press enter.

What if I've lost or forgotten my password?

Note: The new password received by e-mail will contain many special characters, so it may be easiest to copy and paste the new password instead of typing it directly in to SAFES.

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